SHIPPING & RETURNS

Shipping

Our goal is to provide the best customer service and support to help you keep your vintage British bike safely running for years to come. We’re always happy to answer any questions you may have, please don’t hesitate to call or email us at (720)570-7884, orders@thebonnevilleshop.com

 

International Customers – if quoted rates seem high, please send your parts request list to brandon@thebonnevilleshop.com to verify shipping costs.

 

Returns

All returns must be requested ,via the form below, and received within 30 days of your original order. By their nature, we do not accept returns on bearings or electrical components. For parts ordered in error, the customer is expected to pay return shipping.

 

All returns (besides defective parts or errors on our part) will be subject to a restocking fee. If you would like your payment refunded, there is a 20% restocking fee. If you would like store credit, there is a 10% restocking feeWe are happy to answer any technical questions you have on these parts or their installation.

 

In order to start your return, please fill out the form below: